Privacy policy on Loot
This Privacy Policy explains how we collect, use, and protect your data while you interact with our Minecraft server and its associated systems. By using our services, you consent to the collection and processing of your personal data as described in this policy.
1. Data collection
We collect the following types of data to provide and manage our community effectively:
a) Personal data provided by users & Tebex:
- Email addresses are used only for identification and authentication purposes, such as account creation and recovery.
- First and last names, provided through the ticket system, are used to address specific support or complaint requests.
- Personal data, such as age, a part of the CNP (Codul Numeric Personal - Romanian personal identification number), are required for certain applications to join our team, but we ensure that this data is handled with care and in compliance with applicable data protection laws.
- In-game nickname & UUID are collected to link actions and data to your account on the server.
b) Technical data:
- IP addresses are stored to assist with spam prevention, abuse mitigation, and detecting alternate accounts, but only for legitimate administrative purposes.
- Passwords, stored in an encrypted format, are used exclusively for authentication and are not accessible to administrators or external parties.
c) Ticket-related data:
- Evidence such as photos or videos submitted through the ticket system is collected solely to resolve user complaints or disputes. This data is used only for the specific ticket issue and is deleted once the matter is resolved.
d) Gameplay statistics:
- Data related to gameplay performance, such as scores and rankings, is collected and displayed for leaderboard purposes.
e) Cookies:
- Our website uses cookies to improve your experience. You can manage your cookie preferences via your browser settings. For more information on cookies, please refer to our Cookies policy.
2. Data usage
The data we collect is used exclusively to manage and improve our services, including:
- Ensuring proper account management.
- Resolving disputes or complaints.
- Maintaining fair gameplay.
- Processing payments securely.
We do not use your data for marketing or advertising purposes. We will only use your personal data for the purposes for which it was collected, as outlined in this policy.
3. Data protection
We implement industry-standard security measures to protect the data we collect. This includes:
- Encryption of passwords, ensuring they are inaccessible to administrators or any unauthorized third party.
- Secure storage systems that are not accessible to external parties.
- Regular audits and security checks to maintain high standards of data protection.
4. User rights
As a user, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the data we store about you.
- Correction: You can request that we update or correct any inaccurate or incomplete information we have about you.
- Deletion: You have the right to request that your account and all associated data be permanently deleted from our systems, except where retention of the data is required by law.
Please note that we may retain some personal data if necessary for legal compliance or legitimate business purposes (such as fraud prevention).
5. Data retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. After this period, your data will be securely deleted or anonymized.
6. Contact
If you have questions or requests regarding your data or privacy rights, or if you wish to exercise any of your rights, please contact us through the ticket system or at the following email address: [email protected].
